Shipping policy

With the exception of shirts, all orders are shipped from our fulfillment center in Montana, USA.

For orders going to locations outside of the USA, you have two shipping options:

• Economy International: Packages are shipped via UPS Mail Innovations, which means that UPS handles the international transit while the local postal services handle the beginning and end of a package's journey. It's the most affordable non-US shipping option we have at present, however delivery can take 2-4 weeks (and sometimes more) and any additional import duties are your responsibility. 
• Standard International: Packages are shipped via FedEx. Delivery is within 6-10 business days and most customs fees should be included. 

If you're located outside of the USA, please know that we are unable to initiate a search or file a claim on any packages shipped via UPS Mail Innovations (the Economy International option). Depending on your country, you may be able to file a claim yourself. If you need any documentation in order to do so, please contact us. If your order was shipped via Standard International (vis FedEx), we are able to file a claim, so please let us know as soon as you notice your package has been lost in transit.

We will always try to assist as best we can with orders that have been lost in transit, however please understand that we are a small business and our ability to find lost packages is limited by the shipping carrier. 

Please contact us directly for any questions or concerns: pathlesspedaled@gmail.com